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Shipping policy

1. DELIVERY METHOD

Ghien Foods helps customers to purchase nationwide. You can choose one of the delivery methods:

Delivery by banking transfer / prepayment
Cash on Delivery (COD)


2. SHIPPING FEE
In case the customer chooses the form of wire transfer in advance, please transfer the amount corresponding to the value of the goods and the freight charge. Shipping charges for each area will be displayed when you click on the area in the checkout section.

In case the customer chooses the form of cash on delivery (COD), the customer will have to pay the goods' price and the collection fee on behalf of the service provider (if any). Shipping charges for each area will be displayed when you click on the area in the checkout section.


3. ORDER PROCESSING TIME
Ghien Foods will contact the customer to confirm the order information.
3.1 Order via website https://ghienfoods.com
- Order from 8:30 - 17:00, we will contact you within the day
- Order after 17:00 we will contact the next morning
- Order after 17:00 Saturday and Sunday, we will contact you as soon as possible.
3.2 Order via email hello@939group.com
- Order from 8:30 - 17:00, we will contact you within the day
- Order after 17:00 we will contact the next morning
- Order after 17:00 Saturday and Sunday, we will contact you as soon as possible.
3.3. Call directly to the hotline:
We will notify and deal specifically with the customer as soon as we receive the call.


4. DELIVERY TIME
Ghien Foods delivers on-time delivery as follows:
Delivery within 1-7 days from confirmation of order to customers depending on the region and customer requirements
Delivery time may vary according to the agreement of the customer and Ghant Foods
At peak times (Holidays, New Year, Promotion, ...) we cannot deliver the goods every day so we will agree on a delivery time for you. We hope you understand.


For any questions, please contact the website owner:
Hotline: 0933633050
Email: hello@939group.com

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